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At Project Recruit, we have extensive experience and in-depth local market knowledge of the IT support sector. We offer tailored recruitment solutions for permanent, contract and temporary positions across the IT market.

Our team has access to one of the largest candidate pools in the market. We are confident that we will identify high calibre individuals for your service desk teams. We will work with you to create an accurate profile of the ideal candidate and then search through our extensive database to pick out the best talent.

We have previously sourced and placed candidates into the following areas:

  • 1st Line Support
  • 2nd Line Support
  • Team Managers
  • Incident Managers
  • Technical Support
  • Floor Walkers 
  • Service Desk Analyst - 1st Line Support

    Service Desk Analyst - UK Stores Support Our client, a major global organisation, has an excellent opportunity available for an enthusiastic, motivated and hardworking individual to join the IT service desk team on a temporary basis for 6 months (extendable). The office is based in Stockley Park. Applicants should have experience in IT helpdesk 1st line support role supporting retailers/ stores with EPOS/Tils etc along with strong communication skills. Fluent English language required. Applicants must be committed, reliable, and flexible to work 5 shifts per week of 8 hours between 7am - 7pm Mon-Friday, with 0-1 weekend shifts every 2 weeks, and possibly 2 bank holidays per year on a rota basis. Overtime available with good rates. Duties Taking inbound calls in a busy, target driven call centre environment and dealing with first line technical queries Providing a high level of customer service to stores Using the in-house call logging system (...

    Job Type:
    Temporary
    Location:
    Uxbridge, Middlesex
    Salary:
    £12 - £15 per hour
    Job Ref:
    SDA2323_1536947613
    Read More
  • ERP Software - IT Support Delivery Manager (BAU)

    Our client, a global IT shared services company, requires a BAU Support Delivery Manager for their ERP programme. The programme is now live in 2 markets and scheduled to go live in another 2 during 2018, serving c 6,500 users with that number growing over time. The role will engage with the global and regional delivery teams, working to incorporate common governance and methodology standards into the treatment of BAU issues. This is a permanent role based in Paddington with occasional international travel. The BAU Delivery manager is responsible for: a) Working alongside the core project team looking at post go live / BAU issues and tickets b) Working with/ managing our 3rd party providers who are resolver groups for project issues. c) Prioritising and managing the BAU tickets and resolver group management process d) Reporting to the business on planned changes and outcomes e) Inputting into the release management scheduling and process Key Re...

    Job Type:
    Permanent
    Location:
    London, England
    Salary:
    Negotiable
    Job Ref:
    ERPBAU23_1536946373
    Read More
  • Application Packager - ASAP Start

    Our client, a major global organisation, has an excellent opportunity for an experienced Application Packager on a Temporary 6m (extendable) contract based in Central Manchester. Unfortunatley we can only consider candidates who can start ASAP. Qualifications, Skills & Experience Required: Career background to include MSI application packaging and App-V Sequencing Solid knowledge of Microsoft Operating Systems and application compatibility testing using APDNA and Changebase. MCSE Windows 7, 8.x & 10 or equivalent qualification is desirable. Can demonstrate knowledge of MSI, App-V, XenApp, Wise, InstallShield, Orca and WinInstall packaging technologies. Experience of software implementations into medium and large enterprise businesses. Knowledge of industry best practices for MSI and App-V 5.1. Can provide quality technical and reporting documentation. Experience of, Active Directory, SCCM, Registry issues, Novell and Windows File Protection. A...

    Job Type:
    Temporary
    Location:
    Manchester, Greater Manchester
    Salary:
    £300 - £333 per day
    Job Ref:
    APPPCKR2323_1536325870
    Read More
  • Service Desk Analyst - 1st Line Support

    Service Desk Analyst - UK Stores Support Our client, a major global organisation, has an excellent opportunity available for an enthusiastic, motivated and hardworking individual to join the IT service desk team on a temporary basis for 6 months (extendable). The office is based in Stockley Park. Applicants should have experience in IT helpdesk 1st line support role supporting retailers/ stores with EPOS/Tils etc along with strong communication skills. Fluent English language required. Applicants must be committed, reliable, and flexible to work 5 shifts per week of 8 hours between 7am - 7pm Mon-Friday, with 0-1 weekend shifts every 2 weeks, and possibly 2 bank holidays per year on a rota basis. Overtime available with good rates. Duties Taking inbound calls in a busy, target driven call centre environment and dealing with first line technical queries Providing a high level of customer service to stores Using the in-house call logging system (...

    Job Type:
    Temporary
    Location:
    Uxbridge, Middlesex
    Salary:
    £12 - £15 per hour
    Job Ref:
    SDA2323_1536076788
    Read More
  • Application Packager

    Our client, a major global organisation, has an excellent opportunity for an experienced Application Packager on a 6m (extendable) contract based in Manchester. Start ASAP. The Role: Actively administer the supported services to meet and strive to exceed SLA' Support VDE Clients by addressing App-V or Operating System compatibility problems using Citrix XenApp 6.5 servers. Fulfillment of Business as usual related requests (e.g. new packaging requests and troubleshooting them) Understanding the complete Packaging workflow and documenting the standards set by the client. Understanding the tool for managing published applications Active involvement with the client to understand the requirement and application purpose. Performing a technical review for applications to analyze the source for compatibility or any issues. Application Visualization 4.6 and 5.1 version in depth knowledge- Creating Transform to the vendor MSI using Wise Package or ORCA ...

    Job Type:
    Temporary
    Location:
    Manchester, Greater Manchester
    Salary:
    £300 - £350 per day
    Job Ref:
    APPPCKR23_1535990091
    Read More

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