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Application Packager

Job Title: Application Packager
Contract Type: Temporary
Location: Manchester, Greater Manchester
Salary: £300 - £350 per annum
Start Date: Mid July 2018
Duration: 6 months
REF: APPPCKR23_1530548998
Contact Name: Ellise Fleming
Contact Email:
Job Published: over 2 years ago

Job Description

Our client, a major global organisation, has an excellent opportunity for an experienced Application Packager on a 6m (extendable) contract based in Manchester. Start Mid July.

The Role:

  • Actively administer the supported services to meet and strive to exceed SLA'
  • Support VDE Clients by addressing App-V or Operating System compatibility problems using Citrix XenApp 6.5 servers.
  • Fulfillment of Business as usual related requests (e.g. new packaging requests and troubleshooting them)
  • Understanding the complete Packaging workflow and documenting the standards set by the client.
  • Understanding the tool for managing published applications
  • Active involvement with the client to understand the requirement and application purpose.
  • Performing a technical review for applications to analyze the source for compatibility or any issues.
  • Application Visualization 4.6 and 5.1 version in depth knowledge-
  • Creating Transform to the vendor MSI using Wise Package or ORCA and applying customization in it.
  • Setting custom actions and importing Merge Module when needed
  • Managing cross charging for equipment to business areas
  • Repackaging the Legacy Setups and customizing the installation to include client standards.
  • Active Involvement with MSI packaging and subsequent support.
  • Responsible for charging business areas for usage from Xerox billing information.
  • Generating an MSI for installation with raw files and configuration settings like DLL, EXE, OCX, etc.
  • Working in coordination with the UAT and SCCM team
  • Document and create knowledge based articles for the Packaging team and others as well.
  • Personalisation for applications in VDE using Appsense Environment Manager.

Essential Requirements:

  • Proven experience in a customer service environment
  • Excellent customer service manner
  • Adequate current knowledge in the subjects of the role
  • Ability to work consistently to processes and instructions
  • Application Virtualization 4.6 and 5.1 version in depth knowledge
  • Ability to think methodically and logically and communicate well using spoken and written word
  • Proven success as a careful and responsible worker in similar technical areas
  • Windows installer technology and operating systems (Windows XP onwards)
  • Application Packaging using Wise Package Studio and Admin Studio
  • Takes responsibility, owns the issue and resolves it through identifying and working with the relevant individual in case of troubleshooting
  • Creating MSI and MST
  • Using/Creating customised VB scripts
  • Track record for delivering various packages working within specific guidelines and timescales
  • Support VDE Clients by addressing App-V or Operating System compatibility problems using Citrix XenApp 6.5 servers.
  • Personalisation for applications in VDE using Appsense Environment Manager
  • Detailed understanding of Windows technologies
  • QA for packaged applications as per client standards
  • Must be able to work in Manchester

Additional Preferred Skills:

  • In depth Packaging Life-cycle Management
  • Knowledge on VMWare Virtual Desktop Infrastructure (VDI) technology
  • Technical understanding of Application Packaging scenarios
  • Good technical understanding of client automation deployment tools (eg SCCM)
  • Comfortable in software testing, scripting language and deployment (like UAT,VB.SCCM)