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Client Support / Invoice Processing - Multilingual

Job Title: Client Support / Invoice Processing - Multilingual
Contract Type: Temporary
Location: London, England
Industry:
Salary: £25000 - £30000 per annum
Start Date: ASAP
Duration: 6 months
REF: 1389_1502094882
Contact Name: Zivile Asanaviciute
Contact Email: cv@projectrecruit.com
Job Published: over 1 year ago

Job Description

Our client, a global organisation and leader in the finance and technology sectors, is seeking a motivated and multilingual candidate to join their client support team in a temproary role. The team consist of individuals who are analytical, organized and results oriented with a passion for great customer service. You will be responsible for ensuring the timely receipt of invoices, answering all customer queries and ensuring efficient account renewal.

Responsibilities

  • Correspond with clients to ensure timely payment and to deal with issues that may arise.
  • Advise clients of costs due to removals/relocations/conversions and help them with their own internal budgets.
  • Work with clients to ensure efficient renewals.
  • Use Excel spreadsheets to assist clients with costing and analysis.
  • Log all communication notes in our internal ticketing system

Requirements

  • A Bachelor's degree or equivalent work experience
  • Fluency in English and ideally another language (French, German or Spanish preferred)
  • Excellent communication and customer service skills
  • Full proficiency in Excel
  • Invoice processing experience
  • An ability to multi task and work to deadlines
  • A keen interest in financial markets
  • Previous experiencein a credit control enviroment is beneficial
  • Experience of SAP and an internal ticketing system