Our client, a vibrant, growing contact centre based in London, is seeking a reliable, articulate and motivated team worker to join an inbound customer service focused team to assist the business during a busy period for approximately one month with an immediate start.
The role will involve working on a variety of customer services campaigns, taking queries from clients and handling account management queries. Training will be provided.
- Taking inbound customer calls and providing a high level of customer service
- Following up customer queries where needed
- Working as part of a team
- Using a call logging system (Zendesk)
- It would be ideal if applicants had experience in a similar role, but transferable skills will be considered
- Outstanding communication skills are essential
- Ability to work in a fast paced environment and multi task
- Reliable and punctual, quick learner
A competitive hourly rate and dynamic, friendly working environment will be provided to the successful applicant.