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Customer Service Agent

Job Title: Customer Service Agent
Contract Type: Temporary
Location: London, England
Industry:
Salary: £10 - £12 per hour
Start Date: ASAP
Duration: 2 months +
REF: 658452716713_1526395375
Contact Name: Ellise Fleming
Contact Email: ellise@projectrecruit.com
Job Published: 5 months ago

Job Description

Our client, a vibrant, growing contact centre based in London, is seeking a reliable, articulate and motivated team worker to join an inbound customer service focused team to assist the business during a busy period for approximately one month with an immediate start.

The role will involve working on a variety of customer services campaigns, taking queries from clients and handling account management queries. Training will be provided.

Responsibilities:

  • Taking inbound customer calls and providing a high level of customer service
  • Following up customer queries where needed
  • Working as part of a team
  • Using a call logging system (Zendesk)

Requirements:

  • It would be ideal if applicants had experience in a similar role, but transferable skills will be considered
  • Outstanding communication skills are essential
  • Ability to work in a fast paced environment and multi task
  • Reliable and punctual, quick learner

A competitive hourly rate and dynamic, friendly working environment will be provided to the successful applicant.