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Desktop Engineer - Trade Floor Support - Canary Wharf

Job Title: Desktop Engineer - Trade Floor Support - Canary Wharf
Contract Type: Temporary
Location: City of London, London
Salary: £225 - £250 per day
Start Date: ASAP July 2018
Duration: 6 months
Contact Name: Ellise Fleming
Contact Email:
Job Published: about 2 years ago

Job Description

Our client, a major global organisation, has an excellent opportunity available for enthusiastic, motivated and hardworking Desktop Support Engineer with solid experience within the Financial Services industry to work in a team environment. This will be a temporary 6 month contract basis (extendable) based in London.

It is essential that applicants have a minimum of 3 years' experience in Desktop Support Roles, with recent experience of providing End User Desktop Support within a similar /Executive/Business/Trade Floor support role within Financial Services. Strong communication and excellent customer service skills essential. Applicants must be committed, reliable and flexible.

Support to be provided:

  • Providing end user support to Trade Floor employees including Traders and Senior members of staff
  • Building, configuring and upgrading workstations, laptops and mobile devices
  • Troubleshooting, maintenance and upgrades of desktop managed servers
  • Documenting support processes

Required Skills/Experience:

  • Previous technical support experience, ideally 3+ years supporting desktops, mobile devices and networks in a corporate or consulting environment preferably within Financial Services/Tradefloor
  • Strong experience supporting Windows 7 and higher
  • Previous experience supporting Microsoft Office and Excel Add-In
  • Windows Server and Active Directory support experience
  • Proven track record of excellent customer service
  • Passionate about technology
  • Highly motivated, self-starter who is eager to grow within the organisation
  • Excellent communication skills
  • Highly flexible and willing to go the extra mile
  • Committed and reliable
  • Thrives in a very busy role
  • Works well under pressure

Bonus Skills Experience:

  • Previous Mac OS or Linux support experience
  • Previous Scripting or low level programming experience
  • SCCM/SMS and MDT experience
  • Previous mobile device management experience