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EUC Administrator - Desktop Engineer - Maidenhead

Job Title: EUC Administrator - Desktop Engineer - Maidenhead
Contract Type: Temporary
Location: Maidenhead, Berkshire
Industry:
Salary: £150 - £200 per day
Start Date: Immediate
Duration: 1m+
REF: EUCMDNHD_1529686136
Contact Name: Ellise Fleming
Contact Email: ellise@projectrecruit.com
Job Published: 5 months ago

Job Description

Our client, a global provider of IT services, requires a Temporary EUC Administrator/ Desktop Engineer to provide EUC services at the corporate office in Maidenhead. This role is for 1 month and may possibly be extended further. Ideally we are looking for candidates who are located in Maidenhead or who live within an easy commute to Maidenhead. Monday - Friday business hours. Immediate start required.

Key Responsibilities:

  • Understanding end user challenges
  • Fixing local desktop / machine related issues
  • Assist / perform troubleshooting within EUC scope
  • Comprehending challenges to end user touch points and propose solutions to mitigate the same
  • Identifying possible improvements to existing KPI's, and deliver the same as agreed with the customer
  • Need to keep up to date customer's equipment inventory and issue logs

Key Knowledge Required:

  • 3 years' minimum experience as EUC / Desktop / Windows engineer
  • Windows administration (Windows 7 & 10)
  • SCCM experience
  • Knowledge of basic cabling & how to provide touch support
  • Basic understanding of Rank applications (based on on-the-job training)
  • Imaging / Building Desktop
  • Printer management
  • Basic Knowledge of Active directory user management and GPO

Key Skills:

  • Should have a knack of understanding KPI's / key business drivers, and how they affect the client organisation from a technology viewpoint
  • Should be able to collaborate with wider IT team / third parties from a technology standpoint, other than providing routine EUC support
  • Should have capabilities to identify and deliver proactive improvements
  • Flexible to adjust with changing technology landscape
  • Strong customer service skills - this is a client facing role
  • Strong communication, written & verbal skills required
  • Good team member