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EUC Administrator - Desktop Engineer - Maidenhead

Job Title: EUC Administrator - Desktop Engineer - Maidenhead
Contract Type: Temporary
Location: Maidenhead, Berkshire
Salary: £116 - £150 per day
Start Date: 19th November
Duration: 6 weeks
REF: EUCMDNHD_1539776703
Contact Name: Ellise Fleming
Contact Email:
Job Published: about 2 years ago

Job Description

Our client, a global provider of IT services, requires a Temporary EUC Administrator/ Desktop Engineer to provide EUC services at the corporate office in Maidenhead. This role is for 6 weeks starting on 19th November. Ideally we are looking for candidates who are located in Maidenhead or who live within an easy commute to Maidenhead. Monday - Friday business hours.

Key Responsibilities:

  • Understanding end user challenges
  • Fixing local desktop / machine related issues
  • Assist / perform troubleshooting within EUC scope
  • Comprehending challenges to end user touch points and propose solutions to mitigate the same
  • Identifying possible improvements to existing KPI's, and deliver the same as agreed with the customer
  • Need to keep up to date customer's equipment inventory and issue logs

Key Requirements

  • 2-3 years' minimum experience as EUC / Desktop / Windows engineer
  • Windows administration skills
  • Knowledge of basic cabling & how to provide touch support
  • Basic understanding of In House applications (based on on-the-job training)
  • Imaging / Building Desktop skills
  • Printer management skills
  • Basic Knowledge of Active directory user management and GPO
  • Experience working with offshore team
  • Should have a knack of understanding KPI's / key business drivers, and how they affect the client organisation from a technology viewpoint
  • Should be able to collaborate with wider IT team / third parties from a technology standpoint, other than providing routine EUC support
  • Should have capabilities to identify and deliver proactive improvements
  • Flexible to adjust with changing technology landscape
  • Strong customer service skills - this is a client facing role
  • Strong communication, written & verbal skills required
  • Good team member
  • Flexible to work odd hours on occaision if required