Helpdesk Analyst - SAP GL (German)
Our client, a global leader within the Marketing and Communications sector is seeking a technically minded helpdesk representative to join their 2nd line support team, supporting users located across Europe.
The successful candidate will be working on providing support for the client's bespoke version of SAP with similar back-end functionality to SAP GL. There will be an extensive training programme to ensure full understandibilty of the product as well as going through the client's procedures and guidelines.
Suitable applicants should have previous knowledge of SAP General Ledger and intermediate to advanced German language skills.
This is an excellent opportunity to join a global organisation in a forward thinking environment with opportunities to grow and progress. There will be the possibility to travel across Europe to provide on-site support.
- Providing 2nd Line support to the clients in Germany, UK, Belgium and Nederland's
- Setup of user management
- Monitoring and responding to the Service Now tickets
- Advanced knowledge of SAP General Ledger functionality
- Intermediate to advanced German language skills
- Helpdesk background
- Good verbal and written communication skills
- Good IT skills
- Strong organisational and multi-tasking
- Ability to meet deadlines and logically solve problems