Connecting to LinkedIn...

Human Resources Specialist - Finance

Job Title: Human Resources Specialist - Finance
Contract Type: Permanent
Location: London, London
Industry:
Salary: £40000 - £45000 per annum
Start Date: ASAP
REF: 0002
Contact Name: Zivile Asanaviciute
Contact Email: cv@projectrecruit.com
Job Published: almost 2 years ago

Job Description

Human Resources Specialist - Finance

Our client, a world leader in the finance industry, is seeking a motivated individual who is passionate about employee engagement, creating effective processes, and providing a high-level customer service function to the business. The successful candidate will join the Human Resources shared services team in London as an HR Specialist, responsible for delivering end to end HR process management at all levels of the organization. Responsibilities include managing all employee life cycle events such as onboarding, global mobility, absence management, and off boarding. The role involves interfacing with business leaders and requires excellent communication skills along with professionalism and discretion when handling sensitive situations. The ideal candidate will be able to navigate complex HR policy and process decisions and provide guidance to the business on how to proceed. Individuals in this role will be responsible for identifying opportunities to enhance and improve the service proposition and work with management and other teams to implement appropriate changes.

Due to the global nature of the organisation, a second European language, particularly French or German, would be highly regarded.

Responsibilities

  • Utilize both the internal ticketing and HCM systems along with other prioritisation tools to manage workflow
  • Partner with the entire HR organization to share knowledge and identify emerging issues or trends based on day to day interaction with employees and HR processes
  • Use HR expertise and customer service skills to deliver seamless HR experience to customers globally
  • Identify areas for process improvement to enhance service provision and mitigate risk to the business
  • Use procedures, policy manuals, knowledgebase and other reference materials to assist in answering employee/manager inquiries and resolving issues
  • Support multiple countries from a centralized location - requiring an understanding of standard processes as well as regional variations and nuances
  • Responsible for managing sensitive and confidential information related to HR issues

Qualifications

  • Bachelor's Degree or equivalent experience
  • Relevant HR practitioner experience
  • Experience working with Workday or similar HCM Systems such as PeopleSoft preferred but not required
  • Experience in fast paced, high volume service centre environment preferred
  • Proven track record in a role where a high level of customer service was provided
  • Excellent communication skills (written and verbal) including excellent telephone manner with clear, concise and professional communication skills
  • Must have general knowledge of HR policies, processes and regional employment laws
  • Must have professional presence with the ability to interact with employees at all levels of the organization
  • PHR, SHRM-CP or CIPD preferred
  • Additional language skills: French, German is a plus