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Scale VDI Support Analyst

Job Title: Scale VDI Support Analyst
Contract Type: Temporary
Location: City of London, London
Salary: Negotiable
Start Date: Asap
Duration: 1 year
REF: 1402202SVSA_1581678253
Contact Name: Ellise Fleming
Contact Email:
Job Published: 8 months ago

Job Description

Our client, a major global IT service provider, requires an experienced Scale VDI Support Analyst with working knowledge of HC3 infrastructure and taking Snapshot of a VM to join their Service Operations team in London.

This is a temporary one year contract with an immediate start date.

Key Requirements:

  • Working Knowledge of HC3 infrastructure
  • Working knowledge to take Snapshot of a VM
  • Clone a VM, Set replication for a VM , move VM from a node to another
  • Troubleshooting skills to recover the VM back from in-access / hung state
  • Manage alerts on the console
  • Hands on knowledge of firewire upgrade and perform DR exercise in case of requirement
  • Working with vendor for complex production issues and resolve VDI availability with minimum MTTR
  • Working knowledge to increase drive size and also to shrink and extend with the existing drives of a VM
  • Excellent communication skills